HOW DOES GPS TRACKING WORK? 

A: GPS tracking uses a vehicle tracking system, which is an electronic device installed in a vehicle to enable the owner or a third party to track the vehicle’s location. Most modern vehicle tracking systems use GPS modules for accurate location of the vehicle. Many systems also combine a communications component such as cellular or satellite transmitters to communicate the vehicle’s location to a remote user. Vehicle information can be viewed on electronic maps via the Internet or specialized software. Telematics GPS uses a cellular communication component to communicate the vehicle’s location to our servers. Unlike many GPS tracking service providers, our GPS tracking device continuously sends the position of the vehicle at set intervals (1, 2, or X minutes depending on your plan). Therefore, you always have a history of where the vehicle has been.   

WHY DO I NEED IT? 

A: There are many reasons you may need a GPS tracking device. Here are some of them: Locate a vehicle in case of theft Monitor the driving behavior of your teenage driver Helps you enforce a driving contract you may have with your teenage driver Know where the vehicle is and where it has been Know if and when a speed limit is violated Know if and when a geofence is breached Know if and when the vehicle is used during after hours     

CAN I VIEW MY VEHICLES FROM ANY INTERNET ENABLED PC?  

A: Yes, you can as long as it is connected to the internet! Of course, it is worth noting that the faster the connection speed, the faster our software will run.     

CAN I VIEW THE VEHICLES AND THE REPORTS FROM MY PHONE?  

A: Yes, our software can be accessed from any internet-enabled mobile phone. We also have a mobile app available for download in the Google Play Store as well as the iOS App Store. Just visit https://track.chinotechnologies.com to access the tracking platform.

WILL I RECEIVE FREE UPDATES? 

A: Yes! In addition, because our software is web-based you don’t have to worry about CDs and installing upgrades, they appear when you login.     

DO I HAVE A NO EXTRA CHARGE GUARANTEE? 

A: Yes, there are no hidden charges with Chino Asset Tracker!   

IS IT VISIBLE ON THE VEHICLE?  

A: No, the vehicle-tracking unit is installed in a discreet, inaccessible location.   

IS THIS A SATELLITE BASED VEHICLE TRACKING SYSTEM? 

A: Yes, meaning the tracking unit is located by Satellite and sends the information to our servers via the GPRS Data Network. Some customers have seen a land-based system that locates using the paging network and not satellite.   

DOES CHINO TRACKING SYSTEM RUN IN REAL TIME? 

A: Yes, moving vehicles can report to us as frequently as 60 seconds in real time, and these positions are automatically reflected in our Live Tracking Platform.     

I S THE SYSTEM GPS BASED?

A: Yes, vehicle locations and times are pinpointed from the Global Position System satellites and relayed to our data centers over the GPRS network in real time.   

WHAT IF THE VEHICLE IS OUTSIDE OF CELLULAR COVERAGE? 

A: When cellular coverage is not available in the area where the vehicle is located, the installed GPS tracking device holds up to 20,000 location updates. Enough to drive more than 333 hours, or more than 13 days and nights nonstop (1 minute updates assumed). These updates are sent once the cellular coverage becomes available.     

DO I HAVE TO RECHARGE THE TRACKING DEVICE? 

A: No. Our entire vehicle-tracking device receives continuous power from the vehicle. It does not require recharging.     

WHAT TYPES OF TRACKING SYSTEMS ARE THERE? 

1. Real Time tracking systems: This type of system will collect the information of the vehicle and send it immediately or every 30 seconds to the servers, that will process the information. This type of system is ideal when it is a priority to have an on-line, instant control of the vehicles activities.              

2. Passive tracking systems: This type of system will collect the information of the vehicle and  store in the memory of the GPS device. It is ideal for those cases when requirements are less strict.   

DOES CHINO GPS TRACKER NEED A SIM CARD? 

A: Yes, think of your tracker as another phone. You insert a SIM card and that phone number is where you send your text messages to.    

HOW TO CHOOSE THE BEST GPS TRACKER? 

A: We offer several types of Chino GPS trackers, including personal trackers, vehicle trackers and asset trackers and bus tracking solutions; Please contact us for more information or recommendation with [email protected]      

WHAT AFFECTS GPS ACCURACY? 

A: Many factors affect how accurate your GPS is. The atmosphere, the ionosphere and the position of your receiver could all affect GPS accuracy. Any buildings, natural structures or heavy foliage that obstructs the GPS’ view of the sky may decrease the position accuracy. 

WHAT PAPERS ARE REQUIRED TO AVAIL VTS FROM CHINO TRACK? 

A: For Regular customers: The following papers are required to avail the service – Copy of National Identity Card (NID) 2 Copies of Passport sized photos Car Registration (Copy)     

HOW WILL VTS BE INSTALLED IN MY VEHICLE? 

A: after buying VTS, installation team will contact the customer for a suitable installation schedule, install the device in the vehicle, and provide the user name and password for web/apps access.